Herbal Mojo for Guys | Worldwide Shipping Policy

Important Notices

Upon dispatch, all orders are entrusted to our shipping partners, and we provide customers with tracking information to monitor the progress of their delivery.

Once an item is marked as 'Delivered' by the shipping carrier, the responsibility for the package transfers to the customer.

We encourage customers to ensure a secure delivery location and to be available for receipt of their package.

In the event of a discrepancy, such as a delivery confirmation without physical receipt of the item, it is the customer's responsibility to contact the shipping carrier to resolve the issue.

Our company (Herbal Mojo) is not liable for lost, stolen, or misplaced packages once the carrier confirms delivery.

Wrong Address – Importer Liability

• You are responsible for providing a complete and accurate shipping address at checkout.
• If the carrier cannot deliver because the address is wrong or incomplete, you - the importer - assume all costs and risks, including return fees, reshipping charges, and any loss of goods.
• Herbal Mojo for Guys will not refund, replace, or resend orders that are undeliverable due to address errors.

Customs Seizures: Customer Responsibility

Please be aware that international shipments may be subject to import duties and taxes, which are levied once the package reaches your country. As the importer of record, you are responsible for complying with all local laws and regulations.

If local customs authorities seize or detain your package, all associated costs and responsibilities rest with you, the customer.

By placing an order with us, customers acknowledge and agree to these terms.